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Author: admin39

Posted on April 23, 2019May 19, 2023

Businesses in New York State (with others to follow) have been tasked with a challenging new workplace mandate: deliver annual Sexual Harassment training that is interactive, complies with regulation standards and accompanies the distribution of a well written corporate policy. There are several other nuts and bolts to achieve compliance and this new law has sent businesses of all sizes scrambling.

As a seasoned facilitator of Harassment Awareness and Prevention Training, in addition to serving as a consultant to hundreds of corporations, government entities and not-for-profits, let me share with you my tips about what I know to be true about this new mandate and its potential impact for your workplace.

  1. Have a Positive Mindset.  I encourage all businesses to view the annual training mandate as an opportunity to “hit the reset button” on their company culture. Training IS a good thing IF done well. Seize this business opportunity to redefine yourself to your employees.
  2. Training MUST Begin From The Top Down. No “if’s, and’s or but’s” about it. Buy in has to begin at the top and accountability has to happen at the top. Teach your management about their unique role in defining and driving your workplace culture.
  3. Make The Training Meaningful & Interesting. Your training classes can be so much more than “What is harassment?” and “Policy states…” and “The law is…”. Your training has to be interactive and customized to New York State law. An “off the shelf video” is not going to cut it. Each training session is an opportunity to have a bigger discussion about your corporate culture and can drive employee buy-in to the bigger mission of creating healthy, safe and productive workplaces for all.
  4. Go Beyond Sexual Harassment. As there are so many other forms of harassment, in, use this opportunity to tackle discrimination, bias, and prejudice and ferret out how that might show up in your workplace.
  5. Don’t Be Boring! Make your training program dynamic, interesting, thought provoking and inviting of everyone’s questions and comments. Trust me, it CAN be done! Do not let your sessions be painfully boring legalese.
  6. Outsource It. Lastly, if you don’t have a great trainer in house or the time to dedicate to this initiative, then do my personal favorite thing which is “Outsource!”. Save yourself the headache. You can pick a dynamic training company, like my company National EAP who will help you define your vision for this training and deliver it in a way that goes WAY beyond simple policy compliance.

Yes, I ended with shameless self promotion, however, I simply cannot deny that we are truly the experts in this work and we LOVE creating educated, safe and healthy workplaces!  National EAP not only delivers harassment training, we deliver the actual REMEDIATION services for employees who have crossed the line at work, whether it’s one toe over the line or a full on Weinstein. We have seen, heard, counseled and re-educated it all and weave our real life experiences artfully into our work.

Please email me at aoifaodonnell@nationaleap.com or call 800-624-2593 ext., 26. to discuss YOUR unique needs and how we can help your business/organization. It would be our pleasure to do so!

Posted on April 17, 2019May 19, 2023

A male employee committed suicide at work and his body was discovered by a co-worker.   Several of the employees were traumatized and having difficulty returning to the scene of the incident.  National EAP provided consultation to leadership to help them communicate with and support their employees during this tragic time.  EAP also provided weekly onsite support or employees, mixing individual and group debriefing sessions.   By the last session, the employees demonstrated increased insight, coping tools and abilities, and were very supportive of one another.  They were very grateful for the EAP services provided to them and were able to return to their workplace.

Posted on April 15, 2019May 19, 2023

Hello!  This is Julie Simon with a powerful message about the life changing effects of meditation.

Meditation is the practice of mindfulness.  It is simply stated the act of “being”.  Sounds pretty easy right?  That’s what I thought several years ago when I decided to give it a try.  I told myself “I will just meditate for 5 minutes” and assumed it would be easy.    As I sat, trying to focus on my breathing and the present moment, what seemed like a million thoughts entered my mind:

I can’t forget to email my client back tomorrow.

Do I have someone to watch the dog next weekend while I’m away?

Ugh, my house is getting so messy, I need to find some time to clean up!

Oh, wait a minute, I’m supposed to be meditating and not thinking of these things..what’s wrong with me!

Bad news: turns out meditation is not as easy as it seems!

Good news!  Meditation can be learned, and as with most things, practice makes perfect…or close to perfect!  (We always want to leave ourselves something to strive for!)

Over the past few years, I built up my meditation practice, beginning with 5 minutes, increased to 7, then to 10 until finally I was sitting for 30 minutes meditating.  When a distraction or thought would enter my mind, I would acknowledge it and then make a conscious effort to release it and turn my attention back to that present moment.  I began doing guided meditations which are my favorite.  I discovered you tube and the endless amounts of guided mediations that are on there, all different themes – stress-relief, relaxation, reducing anxiety, confidence, etc.  I still use them today!

Once I practiced consistently, meditation not only became easy but it became a part of my routine and a part of my life.  In addition to actually enjoying this quiet “me time” and tuning into my inner self, I have noticed a multitude of positive effects in all aspects of my life.  I feel happier, more confident, more in touch with myself.  When a stressful situation comes up, I handle it calmly and with more ease than I did in the past.  I sleep better and I have more energy.  It truly is amazing!

Five years ago I absolutely refused to buy into meditation and the whole spirituality/holistic healing concept.  I am so grateful that I opened myself and my life up to it as the moment I let my guard down and embraced this new way of life, it was a paradigm shift into a new world of empowerment, motivation and inner peace.  Along with several other self-care tools I use, meditation has changed my life and I strongly encourage you to give it a try!  My meditation tip: go to you tube on the web and search for mindful meditations and let a video guide you on your first journey.  I promise it gets easier each time you do it.  Good luck!

And, remember, as a member of National EAP you have access to EAP support 7 days a week 24/hours a day.  Problems don’t discriminate. Whether you consider your difficulty trivial or extraordinary, National EAP is structured to provide you with a wide range of supportive tools to help you achieve your best, at work and at home. When you decide to take action, you’ll have access to professional assessment, supportive counseling, and if needed, referrals to qualified providers.  National EAP is ready to assist you in a professional and confidential manner.

Call National EAP today at 1-800-624-2593 and start on your journey towards success and wellness.

Posted on April 4, 2019May 19, 2023
  • A recently terminated employee texts their manager a vitriolic hate filled text that states he will kill him, his wife, their children and then himself.
  • An employee who displayed no indicators commits suicide in your workplace in a violent way.
  • A long time valued employee has a sudden aggressive outburst with the CEO, threatening to punch him.
  • Your high earning sales person sexually harasses an intern.
  • Your employee struggles with depression and you discover they are self harming by cutting

An EAP is so much more than a 1-800 number for employees.  A proper stand alone EAP will deliver immediate response, support, guidance and intervention services in all types of situations and manage it in partnership with HR from start to finish.

So if you don’t have that kind of relationship with your EAP, it is time to put the right one in place because when a crisis hits, you don’t have time for hesitation.

Posted on March 26, 2019May 19, 2023
  1. Because life is difficult. We are not very good at handling the ups and downs and often get stuck when the proverbial poo hits the fan. We get sick. People die. Marriages struggle. Love goes unrequited. Those are the bags we bring to work each day.
  2. Because our jobs suffer when we suffer. It’s that simple.
  3. Because stress, distress, depression, anxiety, trauma, substance abuse and sleeplessness all exist. These human emotions and responses do not discriminate based on salary or other demographics.
  4. Because we are not great at asking for help and ashamed to seek out counseling. Where do we begin? How do we know who is good? What will it be like? How much will it cost? All of these questions become barriers to getting help early on which can be a problem for management while seeking excellent productivity and attendance.
  5. Because it just makes good business sense. A well-integrated EAP into your workplace culture will, without a doubt, save a life or two along the way, prevent employee terminations/turn-over and help families’ turnaround conflict and suffering. Bonus for the boss: you get a healthy and productive employee that is grateful their employer cares enough to provide no-cost services to them.

Here’s to achieving REAL Employee Health in your Company in 2019!

Posted on March 20, 2019May 19, 2023

Experiencing loss is difficult, especially when it’s the loss of a parent, a dear friend, a marriage or a dream.Loss of a job can cause a loss of self-esteem and life direction.It creates unwanted change, forcing an end of one state and pushing us into another without our advance permission.When we lose someone or something of great value to us, we are challenged to accept a new internal and external reality.And with loss, inevitably and unavoidably, comes grief.

Grief is complicated, painful beyond imagination and unpredictable.It can be insidious and enduring and convinces the bearer that it will never loosen its grip.It can be overwhelming and all consuming, causing loneliness and isolation.Grief is the mental, emotional and physical state the “griever” exists in after loss and it does not have a time frame.It can be ugly, angry, sad, depressed or completely denied.It often likes to pop up in the most inopportune times and acts like a shadow.Grief demands time and cannot be rushed.And most of all, the loss and subsequent grief requires the bearer to adjust to both, creating a new reality and perspective.

So how can you help a co-worker, a family member or friend who has had a loss and is in the process of grieving?

Rule No. 1: Listen.Listen again.And listen some more.And when you think are done listening, keep listening.

Rule No. 2: Honor their feelings.Demonstrate that you hear their pain, their struggle, their anger, their whatever.It’s their stuff – be a witness.Name it for them.

Rule No. 3: Speak little and when you do, do not offer platitudes such as “Everything happens for a reason” or “It’s God’s plan” or “The sun always comes out after the rain storm”.The platitudes only serve to give you hope, not the griever.If it were that simple, they would have thought of it themselves.

Rule No. 4: Remember there is no timeline.Even though you think all is back to normal on the surface, it likely is not.Remember that their grief is unpredictable and needs TLC for as long as it does.

Rule No. 5: Don’t avoid.I know it is uncomfortable to witness and feel others pain but there is no greater gift that one can give another in their time of grief.Be present.Keep showing up.Keep calling.Keep reaching out.One of those attempts will result in a reply. Then repeat Rule 1 through 4.

Posted on March 12, 2019May 19, 2023

HR contacted National EAP regarding a mid-level executive in need of refined leadership skills.  This executive was identified as a candidate to become senior level and needed growth in the areas of delegation, motivating staff and at times regulating his reactions with his staff.  Upon full assessment, National EAP recommended executive coaching as the best service solution to drive the desired outcomes.  During the intensive coaching process, the National EAP coach checked in with the client’s supervisor regularly and received reports of continued improvement each month.  After five months of coaching, the client’s supervisor, the executive coach and the client agreed to shifting the active coaching process into our “Coaching Maintenance Phase” which included two calls per month (for a two-month period) with the coach to be sure the new strategies for motivation and delegation were being implemented and a stable part of the executive’s management style.  HR reported a few months after completion of maintenance that the employee was promoted to senior level and his performance matched his new position within the organization.

Posted on March 11, 2019May 19, 2023

Trauma in the workplace is usually unforeseen, unexpected and scary as hell for most HR and business leaders.  We live our lives each day expecting that it will go as planned.  Many of us even complain that the predictable routine can be mundane and boring.  For the most part, all will be normal.

Until BOOM, the other side of life and living happens.  Your female colleague who is 45 and the mother of three young boys has died suddenly from a heart attack.  The owner of the company is diagnosed with terminal cancer.  Your employees were threatened and held up by gunpoint during a bank robbery.  Your new hire in manufacturing made a fatal workplace mistake costing him his life.  Your top sales executive drove drunk while on the job and died in a car accident.  Your co-worker’s 18 year old son died in a freak accident while playing with friends.  Your employee tried to be a Good Samaritan and rushed to the scene of a car accident outside the workplace only to find the driver decapitated.

Sadly, the darker side of life happens and it doesn’t stay neatly in a bubble outside of the workplace.  All the incidents I listed are real circumstances in which our company clients found themselves dealing with.  Suddenly, their day dramatically shifted and there is an immediate need to act.

But before they could act, tons of questions arose as they waded through the information gathered. Who should contact the employee’s family? Should or can we legally notify the remaining employees? Should OSHA be called? Is this a police incident? Do we stop production? What about our deadlines? Who is going to assume the person’s responsibilities? Is the company in jeopardy? Will we be sued? Are we liable? What happens if media outlets start calling?

There are plenty of business production and business protection questions to keep everyone spinning and busy during the first 24 hours.  HR and leadership must go into overdrive and it is action time.  However, critically important to the assessment and action planning process is taking time to examine the Human Impact of the event. Key issues to be examined are:

  • What is the incident’s mental and behavioral impact on the employee(s) directly involved?
  • What is or will be the mental and behavioral impact on all employees throughout the company?
  • What actions can we take as a company that demonstrate our understanding and support for employees’ experience of the incident?
  • What level of support do our employees need immediately AND ongoing?
  • Who is going to provide the type of support we need?

Negative events happen and as a result, employees and the workplace will be disrupted. Key to a strong recovery of both is HOW the employer responds to the incident. In every crisis there is opportunity to earn employee loyalty by demonstrating empathy, understanding, consideration and support. To ignore the emotional and behavioral impact negative events have on employees is, plainly put, foolish and short sighted. In business strategy terms, it is certain to damage short and long term productivity, employee retention, company culture and morale.

So, what is your Human Impact Plan?  We cannot separate the trials of life from the workplace, therefore it is every HR and employer’s responsibility to consider the “what if’s” and have an action plan and resources in place to support their company and it’s employees through traumatic events.  Know that National EAP will be there for you in your organization’s time of need.

And remember, as a member of National EAP you have access to EAP support 7 days a week 24/hours a day.  Problems don’t discriminate and disrupt our personal lives and business success.   National EAP is structured to provide you with a wide range of supportive tools to help your organization and it’s employees achieve it’s best. When you decide to take action, you’ll have access to professional assessment, supportive counseling, and multiple on-site services.  National EAP is ready to assist you and your organization in a professional and confidential manner.

Call National EAP today at 1-800-624-2593 and start on your journey towards health and healing.

Posted on January 15, 2019May 19, 2023

National EAP of Hauppauge was recently honored with the 2018 Agency of the Year by The Long Island EAPA Chapter at its annual event.

National EAP, Inc., one of the region’s leading providers of employee assistance programs and corporate development headquartered in Hauppauge, NY, was recently awarded “Agency of the Year” by The Long Island EAPA (LI-EAPA) Chapter of The International Employee Assistance Professionals Association at its annual event held at the Melville Marriott Long Island in Melville, NY.

The Long Island EAPA “Agency of the Year” award is bestowed upon an organization that has been influential in the EAP industry and whose hard work, dedication and commitment supports LI-EAPA’s mission in providing the highest level of excellence in employee assistance practices. Over 120 people attended the event, representing organizations that provide employee assistance, mental and behavioral health services.

“It’s an honor to receive the Agency of the Year award from The Long Island EAPA Chapter,” commented Aoifa O’Donnell, Chief Executive Officer of National EAP. “For 36 years we’ve demonstrated an ability to support employers and their employees, helping them rise above personal and professional challenges while creating work/life successes and healthier lifestyles. This award validates our commitment to our clients and the dedication of our team who make a significant difference in people’s lives each and every day.”

National EAP’s mission is to foster positive growth in the workplace, maximize individual and group potential, and help drive and sustain cultures of excellence. The organization’s flagship EAP programs range from individual performance counseling, substance abuse management, work/life balance, critical incident response, to on-site conflict mediation services, wellness programs and more. National EAP also focuses on corporate development, helping employees move from good to great with programs that span professional growth, leadership development, wellness, sexual harassment training, succession planning and more. For over 36 years, National EAP has been providing end-to-end solutions that transform a workplace marred by absenteeism, burnout and underperformance to one infused with productivity, motivation and inspiration – unlocking potential and delivering peak performance.

The mission of LI-EAPA is to promote the highest standards of employee assistance practice and the continuing development of employee assistance professionals, programs and services. The Long Island Chapter is part of The International Employee Assistance Professionals Association (EAPA), the world’s largest, oldest, and most respected membership organization for employee assistance professionals. The International association has members in 40 countries around the globe and is considered the most relied upon source of information and support for and about the employee assistance profession. For more information visit: www.eapassn.org/Long-Island.

PHOTO CAPTIONS:

Aoifa O’Donnell_Award Photo: Pictured is National EAP Chief Executive Officer Aoifa O’Donnell receiving the 2018 Agency of the Year award from The Long Island EAPA Chapter.

 

Posted on October 28, 2018May 19, 2023

As seen in Newsday, October 28, 2018

Employers are advised not to drag their feet and to start familiarizing themselves with requirements.

Employers have been given more time to provide sexual harassment prevention training to all employees.

The original deadline, Jan. 1, has been extended by New York State to  Oct. 9, 2019. Still, employers  are advised not to drag their feet and  to start familiarizing themselves with requirements. They will have to give the training every year.

“Businesses should begin planning now and looking at their options,” said Aoifa O’Donnell, CEO of National EAP, a Hauppauge-based company that provides employee assistance programs, leadership coaching and training services including sexual harassment prevention.

She said the extension was well received by the employers EAP deals with.

“Employers were quite rushed to get it all done by year-end,” she said, noting the fourth quarter is typically the busiest time for businesses in general, and especially for HR departments.  About half of the EAP clients that had booked training in the fourth quarter moved it to 2019’s first quarter after the extension was given.

EAP provides a live 60-minute training session for employees and a 90-minute session for management.

The state Department of Labor and the Division of Human Rights, the agencies charged with developing harassment policy,  have already released model sexual harassment prevention training guidance.   An employer that doesn’t use the state’s model must ensure the training  it provides meets or exceeds certain minimum standards, including providing examples of conduct that would constitute unlawful sexual harassment, says Jules Halpern, founding partner of the law firm Jules Halpern Associates in Garden City.

According to the U.S. Equal Employment Opportunity Commission, it is unlawful to harass an applicant or employee because of that person’s sex. Harassment can include unwelcome sexual advances, requests for sexual favors, and other verbal or physical behavior of a sexual nature. But harassment  also can include offensive remarks about a person’s sex, according to the EEOC.

One key requirement of training is that it has to be interactive, but not necessarily live, says Paul Scrom, a partner at Jules Halpern Associates.  “It basically means there has to be a back and forth component,” he said,  plus a platform for employees’ questions,  even if it’s web-based training.

The firm is getting multiple calls a day from businesses looking to get training, Halpern said. The firm’s training takes about 60 to 90 minutes.

The mandated requirements are very similar to traditional training, said Domenique Camacho Moran, a partner in labor  law at Farrell Fritz in Uniondale.

Expanded requirements include trainers’ noting the alternate forums for resolving complaints so employees  know they can raise concerns internally or  can go to the NYS Division of Human Rights and the EEOC.

There’s also more emphasis on stressing to employees the role of supervisors and their obligation to report any harassment they are told about or actually observe, says Moran.  “That was normally just talked about in supervisor training,” she said.

Farrell Fritz has already completed its own internal training. It conducts employee training at firms generally in 90 minutes and supervisor/management training in two hours.

Firms are now required to do this training annually, says Barbara DeMatteo, director of HR consulting at Jericho-based Portnoy, Messinger, Pearl & Associates.

“The sooner they can start the clock, the better it will be,” she says, adding it can help them limit liability in the event of any claims.

Portnoy delivers live training at an employer’s site (generally an hour for employees and an additional hour suggested for managers), but also has an interactive  web-based model that allows employees to ask questions andget answers in a timely manner, she says.

Keep in mind training must be given to all employees, including part-time, full-time, seasonal and temporary, said Scrom. There’s no minimum required hours of training, but new employees must be trained within a reasonable time frame, he says.

Use the training to open up dialogue within the organization. “The training’s an opportunity for a deeper conversation,” said O’Donnell.

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