Mental & Behavioral Health Services

If ever there was a worldwide crisis that cuts across political, geographic and socioeconomic lines, COVID-19 is it.  Unlike natural disasters or acts of terrorism, the effects of an infectious disease pandemic are more impactful and longer-lasting. According to experts, deep psychological repercussions are expected to persist long after the last case is gone.

The specific effects on employees are complex and profound. They can include:

  • Feelings of isolation
  • Growing family conflict
  • Increased incidences of marital and child abuse
  • Anger, depression, sadness
  • Increased alcohol and drug use
  • A sense of hopelessness
  • Unrelenting stress

There is no question that the pandemic has caused emotional trauma to spread like wildfire across entire organizations. Smart employers recognize that, even though much about this pandemic isn’t under their control, supporting the well-being of their workforce is. Helping employees maintain a positive mental outlook and improve their ability to cope isn’t just good corporate citizenship. It’s good business. The challenge for employers is to: 1) recognize the depth and breadth of the trauma, and 2) act quickly to restore stability. But how?

How to Help your Employees

One of the easiest and most cost-effective ways is to have a strong, experienced Employee Assistance Program (EAP) in place. But having the right EAP is critical. At National EAP, we offer rigorous, time-tested protocols for quickly assessing problems and providing optimal response and assistance. Our experience dealing with the fallout from major catastrophes, such as 9/11 and other disasters, sets us apart.

Unlike other EAPs that may rely on call center staff who simply refer employees and offer no follow-up, our front-line team is comprised of master-level clinical professionals. This skilled response team is accustomed to dealing with crises and knows how to listen, assess and quickly apply the right solution. Moreover, they stay directly involved throughout the acute phase to ensure the employee is well on the road to restored equilibrium and well-being. Without this follow-up, relapse and recurrent issues are common.

Our clients tell us that, particularly when a crisis strikes, National EAP’s mental and behavioral health services are worth their weight in gold, delivering maximum benefit at minimal cost. In particular, they cite our respectful approach to employees who are frightened and in pain. Our caring, sensitive approach has drawn accolades from employers and employees alike.

Choosing the Right Mental & Behavioral Health Services for Your Employees

National EAP functions as your HR partner, freeing up your HR team to do their jobs rather than putting out fires they are often ill-equipped to handle. Consider National EAP your corporate “safety net.”  We stand between you and an unproductive, inefficient workforce too stressed by the pandemic’s effects to function optimally. We help you to head off:

  • Unproductivity
  • Poor morale
  • Anxiety and fear
  • Absenteeism
  • Attrition
  • Conflicts between coworkers
  • Rising substance abuse
  • And more…

In short, National EAP helps restore a sense of calm, well-being, hope and positivity, which results in improved employee morale and efficiency. Which keeps your business running at its best.

Aside from crisis counseling, we also offer a broad range of benefits. We help employees deal with everyday issues such as personal finance, family issues, childcare responsibilities and work/life balance. These are often underlying stressors that exacerbate anxieties brought on by the pandemic.

The Centers for Disease Control (CDC) recommends that employers “connect employees to employee assistance program (EAP) resources and community resources as needed…to help them manage stress and cope.” National EAP stands ready to serve as this resource to your organization. Faced with unprecedented need, we urge you to act now to keep your organization functioning at its best.

Contact National EAP today.